Bross Group provides comprehensive IT solutions designed to address businesses' unique pain points. From system monitoring and cost optimization strategies, real-time threat detection to secure cloud data backup solutions, they ensure efficiency and security.
Bross Group approaches IT from the business owner's perspective, abstracting you from having to "understand the technology"; you just focus on your business. The effectively empower workforces with secure access, collaboration platforms, and device management, regardless of location. Moreover, this company offers solutions for scalable growth - no matter the pace of your business expansion. With their help, technology becomes a driving force, not a hurdle, in your growth strategy.
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Generative AI has the potential to transform how businesses operate, boosting productivity, and driving innovation. This eBook discusses how Microsoft Copilot uses AI to streamline workflows, automate processes and empower teams to focus on strategic tasks. Download the eBook to uncover these insights and connect with Bross Group to learn how Copilot can help your business lead with AI.
Managing today's cybersecurity risks requires visibility and control. The Microsoft Digital Defense Report emphasizes the need for a unified approach to threat management. By consolidating insights across all assets into a single view, or a "single pane of glass", organizations can prioritize vulnerabilities, protect critical assets and streamline their defenses. Download the report to gain actionable insights for securing your business and reach out to Bross Group for expert advice on implementing these strategies.
Microsoft Azure provides a wide range of sizes and types of virtual machines to address your organization's needs. These specialized virtual machines are available with single, multiple, or fractional GPUs. These sizes are designed for compute-intensive, graphics-intensive, and visualization workloads. This interactive table provides you with a quick and easy description of each type. Explore what Microsoft Azure has to offer! Contact us for a personalized demo.
Read this latest (March 2024) Microsoft-commissioned Forrester TEI report based on the responses of five interviewees that were combined into a single composite organization that generates revenue of $1 billion per year and has 500 full-time support agents. In it you will discover the cost savings and business benefits enabled by Dynamics 365 Customer Service, most notably a 315 ROI, 40% increase in agent productivity, 20% faster first call response time and $1.13 million in new profitability. Dynamics 365 Customer Service can help your service organization unlock trusted knowledge to accelerate on-boarding and case resolution, improve efficiency, and automate tasks for agents in their flow of work. Reach out to to put the power of MS Dynamics 365 Customer Service to work in your organization.
Measuring successful service engagement solely on customer issue resolution is no longer good enough. Today, it's a business imperative to deliver personalized, fast service experiences at every touch point and through every engagement channel. The most effective way to achieve this is to build long-term customer loyalty and transform operations with modern, AI-enhanced capabilities across all service processes and interactions. Microsoft is continuously enhancing Microsoft Dynamics 365 Customer service to empower customers to differentiate service organizations, and Forrester Research has noticed and designated Microsoft a Leader in "The Forrester Wave™: Customer Service Solutions, Q1 2024." This blog post highlights the significance of this distinction. Read the blog post and contact us to learn how Bross Group can help you differentiate your organization's service operations with AI.
AI is transforming the workplace, presenting both opportunities and challenges. The "2024 Work Trend Index" annual report explores how organizations can adapt to AI's rapid integration, enhance productivity and build resilience. Read this report to gain insights into leveraging AI for success. Reach out to Bross Group to discuss how these insights apply to your team.
Imagine the amount of data generated from 30 NBA teams, more than 500 NBA players with each team playing 82 games per season! If you want to analyze that massive amount of data, not just the shots and rebounds made, but players' body movements in real time like speed, dunk height, number of passes, dribbles, and injury risk, you need incredible computing power and storage capability. To handle this enormous increase in data, obtained in sub-second latency, the NBA turned to Microsoft Azure for storing and processing. The NBA and Microsoft Azure are a winning combination! Read this testimonial! Contact Bross Group, a Microsoft partner, for help writing your company's Azure success story.
Discover why building a secure and equitable bioeconomy requires a shared commitment across regions, sectors and disciplines and responsible use of AI.
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This Capgemini article examines the paradox of cloud consumption models: while pay-as-you-go delivers speed and flexibility, it also brings new challenges for cost control and governance. It highlights how leaders can balance innovation with discipline as cloud spending accelerates. Connect with Bross Group to learn strategies for managing speed and spend in your cloud journey.
Accenture CEO Julie Sweet said the company is seeing an inflection point with companies adopting artificial intelligence enterprise-wide and scaling use cases. Speaking on the company's fourth quarter earnings call, Sweet said: "We're also starting to see early signals of an inflection point with more clients looking for true enterprise-wide plans and activation and seeking out our successful experience with scaling in enterprises and at Accenture.
This Harvard Business Review article examines a bold experiment in which researchers treated AI as a startup co-founder, exploring its role in decision-making, operations, and creativity. Contact Bross Group to discuss how AI partnerships could shape your future of work strategies.
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Too much time spent on manual tasks can hinder finance teams' focus. This eBook, "Copilot for Microsoft 365: A Whole New Way of Working," discusses how Copilot streamlines workflows, automates reporting and empowers professionals to concentrate on high-value tasks. Download the eBook to learn how your team can thrive with AI-powered tools. For personalized guidance, contact Bross Group to speak with a Copilot expert.
This tour of Microsoft Dynamics 365 Customer Service walks you through the service experience of a true-to-life customer who benefits from the solution's transformative, AI-fueled capabilities. Take the tour to see for yourself how Dynamics 365 Customer Service enables your service teams to respond more effectively and effortlessly and personalize experiences. Learn about optimizing workflows, increasing resolution rates and using predictive insights to proactively address customer needs. When you're ready for a more expansive tour, contact your trusted guide and Microsoft partner, .
Migrating to the cloud isn't a one-size-fits-all project. That's why Microsoft created this step-by-step guide "Cloud migration simplified" to help leaders with cloud solutions that are right for their organization's needs. Businesses that migrate to Azure experience 80% cost savings and five times faster performance for workloads like SQL Server. Ready to start your cloud migration journey? Read this eBook and contact us to learn how Bross Group, a Microsoft partner, can help guide your journey every step of the way.
"The Total Economic Impact of Dynamics 365 Customer Service" report from Forrester Consulting examines the potential return on investment of Microsoft Dynamics 365 Customer Service. This infographic summarizes the findings from that study. View the infographic. Contact to start reaping the benefits of an investment in Dynamics 365 Customer Service.
Cyberattacks are growing more sophisticated by the day, and insights into how your organization can stay protected are essential. This blog highlights ten need-to-knows from a recent edition of the Microsoft Digital Defense Report including trends, tactics and strategies for staying secure. Empower your business with these insights and strengthen your defenses. Check out the blog and contact Bross Group to discuss how we can support your cybersecurity strategy.
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Finance teams often struggle to focus on strategic work due to time-consuming manual tasks. The infographic, "A Day in the Life of a Financial Analyst," showcases how Microsoft 365 Copilot simplifies data analysis, reporting, and stakeholder communication. Learn how this AI-powered tool can transform your finance operations. View the infographic now and contact Bross Group for tailored insights.
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Preparing for AI is about more than just adopting technology — it's about creating a secure, scalable cloud environment. This eBook offers practical insights into how Azure enables businesses to address critical migration challenges while becoming AI-ready. Download the eBook to uncover cloud migration and AI strategies. Connect with Bross Group for tailored Microsoft Azure support.
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Preparing for AI is about more than just adopting technology — it's about creating a secure, scalable cloud environment. This eBook offers practical insights into how Azure enables businesses to address critical migration challenges while becoming AI-ready. Download the eBook to uncover cloud migration and AI strategies. Connect with Bross Group for tailored Microsoft Azure support.
Joos's success with Microsoft Copilot demonstrates the power of AI in marketing. This case study details how Copilot improved collaboration, increased efficiency and helped the team focus on strategic initiatives. Read it to learn about its journey and reach out to Bross Group when you're ready to start yours.
Watch this interactive tour of MS Dynamics 365 Contact Center for a step-by step look at how Dynamics 365 enabled a modern outdoor apparel company to deliver frictionless experiences across channels, reduce call volume and hold times with intelligent chatbots and voicebots, and empower agents to deliver great service where a human touch is required. With a single view of truth across data and support channels, your contact center leaders will gain powerful insights that help drive efficiency at scale and reduce unnecessary costs. Reach out to to begin reimagining your customer service operations.
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Learn how Azure meets you where you are by accelerating innovation with AI while addressing pressing day priorities such as managing rising costs and controlling IT sprawl. Learn more: https://aka.ms/migratetoinnovateacom #microsoft #microsoftazure
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Learn how Azure meets you where you are by accelerating innovation with AI while addressing pressing day priorities such as managing rising costs and controlling IT sprawl. Learn more: https://aka.ms/migratetoinnovateacom #microsoft #microsoftazure
Marketing managers often juggle a variety of priorities from creative brainstorming to campaign execution. This infographic walks you through how Microsoft Copilot supports marketing professionals in their daily workflows — helping save time, improve strategy and drive results. View the infographic now to see the possibilities and reach out to Bross Group to learn how Copilot can transform your team's marketing efforts.
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The article "Enterprise Data Backup Challenges and How to Overcome Them" from TechTarget explores why data protection remains one of the most complicated — yet critical — aspects of IT. As businesses generate massive volumes of information and operate across hybrid environments, they face rising storage costs, governance gaps, and security threats. This piece explains the hurdles organizations run into when building backup strategies and highlights how resilience and recovery can be strengthened in today's data-driven world.
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This CIO article outlines nine critical questions shaping cloud strategies today, from AI integration and hybrid complexity to governance and compliance. It emphasizes that cloud is no longer about cost savings alone, but about agility, resilience, and innovation. Reach out to Bross Group to explore how to refine your cloud strategy for tomorrow's challenges.
Capgemini's article "The on-demand tech paradox: Balancing speed and spend" explores the shift from large, upfront IT investments to flexible, consumption-based models. Cloud economics are reshaping how organizations budget, innovate, and compete. This story examines the opportunities of pay-as-you-go IT — and the challenges of balancing agility with cost control in an era where cloud is no longer optional, but essential.
This OHS Online article explores how eye and face protection is being reimagined through personalization and modern EHS practices, reinforcing the role of safety in workplace culture. Reach out to Bross Group to learn how evolving safety solutions can support your workforce.
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Migration is more than moving workloads; it's about transforming operations for scalability, security, and innovation. This eBook shares five compelling case studies of businesses that achieved remarkable outcomes with Microsoft Azure. Gain insights on strategies and takeaways to guide your migration. Download your complimentary copy now and connect with Bross Group to discuss your migration goals.
Migration is more than moving workloads; it's about transforming operations for scalability, security, and innovation. This eBook shares five compelling case studies of businesses that achieved remarkable outcomes with Microsoft Azure. Gain insights on strategies and takeaways to guide your migration. Download your complimentary copy now and connect with Bross Group to discuss your migration goals.
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